Step 1: Check the user manual and be sure your camera has the latest firmware installed.
Answers to many questions are found in the user manual. User manuals are located on the individual product pages of the web site. Also, please make sure your camera has the latest firmware installed.
Step 2: Visit our online FAQ Section.
Answers to the most common questions are found in our FAQ section.
Step 3: Technical Support Submission Form
If you have taken the steps above and still require assistance solving an issue with your INTELLINET NETWORK SOLUTIONS camera, complete the Technical Support Submission Form.